Join us for the 2024 Annual General Meeting

You are invited to the 9th Annual General Meeting of the Meon Valley Food Bank on Monday 18th March to be held at Wickham Community Centre, Mill Lane, Wickham, Hampshire PO17 5AL

Doors will open at 6.30 to tour our operation and also visit the new Citizens Advice office.  The formal meeting will start at 7.15.

Citizens Advice are joining us this year to help us see the Food Bank operation in the wider context of local need. Our view is necessarily limited; theirs is much wider.

If you would like to come, please contact us to reserve your space.

Supporting the food bank as a trustee

The Meon Valley Food Bank is currently run entirely by volunteers.  It is open for 2 days per week, with a short Christmas break, and operates out of the Wickham Community Centre, PO17 5AL.  On Monday, from 9.30-12.00, food is collected/delivered to us, marked for expiry-date, and stored appropriately. On Tuesdays, from 9.30-12.00 and 12.00-2.00pm, clients either collect in person or have their food delivered to them.  Our catchment extends from Colden Common to Whiteley, and from Droxford and E and W Meon to Knowle.

It was founded in 2015 with a vision to reflect the love and grace of Jesus by supporting people in our local community who, for whatever reason, were struggling to get by. That remains our driving principle. Demand for our support has risen exponentially in the last two years.

We distribute a generous mix of dried and tinned goods which are sufficient to support one person (adult or child) for an entire week. Clients are, largely, referred to us by a wide network of agencies. We try and walk a line between meeting need without judgement and not encouraging dependency upon our provision.  Many clients have used us for a time and then ceased to need our support.

We are looking to expand the professional base amongst the trustees.  After a period of consolidation, following the disruption of Covid, our move to the Wickham Community Centre and Mike Salter’s retirement as Chair, we are looking for individuals who will strengthen and broaden our impact as a charity. 

We particularly seek people with financial expertise; strong IT skills; HR or team-management experience; and those who may have worked in the charity sector or in social services.

We expect to appoint a Food Bank Manager in the immediate future and to ensure appropriate administrative support for that person, either in a voluntary or a paid capacity. With over 150 clients typically per month and the need to buy additional food from supermarkets, a 25-strong volunteer base and all that you would expect regarding attention to best-practice and good governance, it is no longer fair to ask for all those hours of work to be given voluntarily. 

Expectations of trustees

The trustees expect to meet up to six times a year.
We are committed to maintaining the Christian ethos of the charity and are also advocates for the work of the Foodbank in the community.
We think it would be hard to work as a trustee without regular monthly engagement with at least one of our operational sessions in the week. This will require you to be available either for a morning session or between 12 and 2 pm on a Tuesday afternoon. Clearly, this may need to be a matter for discussion and whilst we don’t want to prevent applications from people with the skills we need, we are a hands-on operation that needs to be engaged with to be properly understood.

We will be delighted to welcome potential applicants to the Wickham Centre on either a Monday or a Tuesday and current trustees look forward to meeting you as you consider whether to apply.  In the first instance, please send an expression of interest to

jobs@meonvalleyfoodbank.co.uk


To apply
Please email jobs@meonvalleyfoodbank.co.uk with a word document stating:

Your name
Your address
Your email address
Your mobile number

Please also give us a summary of your professional experience and the particular skills which that enables you to bring to the food bank.  We recognise that not everyone is paid for the job(s) that they do!

We would also appreciate understanding your availability in a normal week/month and any constraints on your time, particularly with regard to our operational days.

Ultimately, we may seek the contact details of 2 people to act as referees on your behalf.

Food Bank Manager Job Specification

BACKGROUND

Since first opening its doors in 2015, the Meon Valley Food Bank has established itself as a highly regarded and well managed charity serving a wide area of the Meon Valley.  The food bank is based at the Wickham Community Centre

In the last 2 to 3 years the food bank has experienced considerable growth and is now at a point where it wishes to appoint a new Manager.  The role, as detailed below, calls for someone to provide leadership as the organisation continues to develop in the context of current and future economic and social developments.

THE POSITION

Responsible to the Trustees for:

Operations

  • The day-to-day management of the food bank.  This will involve undertaking some tasks throughout the week.  Note: The core operating hours are Monday between 9 am and noon for the receipt of food and Tuesday between 9 am and 2 pm for the distribution of food parcels
  • Ensuring that all email and phone enquiries are dealt with expeditiously
  • Publishing a weekly “shortage” list via email and making a regular online supermarket order/ trip to a local large foodstore to ensure suitable supplies of food and other essential items
  • Overseeing the receipt of donated food items and supermarket orders: checking that food is “in date” and marked-up plus its careful and correct storage – done largely by volunteers under your supervision.
  • Overseeing the preparation of food parcels and arranging collection or delivery.  Note:  At present the foodbank deliveries are supported by the Rotary Club who provide a vehicle and driver. There are also other insured drivers amongst volunteers and trustees.
  • Overseeing the referral process to ensure that a regular review of users take place and food bank dependency is not created

Volunteers

  • The recruitment, training and ongoing development of the volunteer team in line with agreed policies ensuring accurate records are kept, including when training has been completed
  • Managing speculative volunteer applications
  • Ensuring that all aspects of the food bank operation are compliant with, in particular, data protection, health and safety and safeguarding best practice
  • Using the Volunteer What’sApp group to keep people informed

Note: one volunteer has a defined role providing administrative support.

Management, Administration and Finance

  • Maintaining appropriate records and ensuring they are maintained in a secure environment
  • Managing Petty Cash, including receipt of donations made during operating hours, and liaising with the Treasurer re all expenditure receipts
  • Liaising with the Webmaster to ensure the food bank website is interesting and up to date
  • Working with referral agents and other support organisations to ensure clients have access to appropriate advice.
  • Providing information to donors, and other interested parties, on the needs and performance of the food bank ensuring they have information that is useful to their own audience
  • Working with the Trustees to identify areas of concern and possible growth opportunities/new initiatives
  • Using every opportunity to raise the profile of the food bank eg through articles in relevant publications or giving talks to interested groups

General

It is essential that the Food Bank Manager ensures:

  • that all internal relationships are based on openness, honesty, trust and respect
  • that all discrimination and prejudice is dealt with in line with foodbank policies the moment it becomes apparent
  • that all contact with clients is made in the open and in the presence of another volunteer
  • that all contact with clients is kept professional and that no offers of personal help are given, be they practical or financial.

THE PERSON

  • Comfortable working in a Christian environment.  The Meon Valley Food Bank is church-led with the trustees all being committed Christians
  • Will have real concern for the problems of food poverty in society and our local area
  • Sensitive and empathetic
  • Well organised and concerned for detail, able to cope with multiple tasks across the full spectrum of food bank activities
  • Able to work on own initiative but also to provide leadership and support to the volunteer team that currently numbers between 20 & 25
  • Numerate and able to work closely with the Treasurer.  Note:  The food bank is a Registered Charity and therefore its financial affairs are highly regulated with a need to produce annual reports and accounts.
  • Computer literate – totally comfortable using Outlook, Word and Excel.  The food bank has an online database and cloud document storage.  IT support is provided.
  • Excellent communication skills, able to represent the charity at community events as required either as a guest or as a speaker
  • Previous experience of working within the voluntary/charity sector is desirable
  • Car owner/driver

HOURS EXPECTED

  • We expect this will require 15 – 20 hours per week
  • We expect to pay £25 per hour, depending upon experience should the manager wish to be paid

The Future

It is anticipated that further structural changes to the food bank operation may become necessary including the appointment of other key staff.  The Food Bank Manager will play a key part in identifying needs and implementing changes.

Food bank manager job opportunity

FOOD BANK MANAGER
The Meon Valley Food Bank is a well-established and respected charity providing support to people across a wide area of the Meon Valley. Based at the Wickham Community Centre, the food bank opens each Monday and Tuesday for the receipt of food donations and the distribution of food parcels, with the majority of supporting administration done outside of those sessions.

To date the food bank has been entirely run by volunteers, many of whom are from local churches. The last few years have seen demand for our service increase substantially and the Trustees believe the time has come to appoint a paid Manager.

This is a critical appointment, and we are seeking someone to provide clear leadership as the food bank continues to develop in response to changing economic and social circumstances.


Key responsibilities include:

  • the day-to-day management of the food bank utilising the skills and experience of the volunteer team
  • placing and managing a regular online supermarket order to ensure there is sufficient stock on the shelves
  • responding to email and phone enquiries
  • working closely with referral agencies and other support organisations
  • building relationships with individuals and other food donors such as schools, churches and local businesses
  • developing the food bank’s profile through the website and undertaking presentations to local organisations
  • working closely with the Treasurer and other Trustees on the forward planning and development of the food bank

To be successful in this role you will need to: want to support people experiencing food poverty; be comfortable working in a Christian environment; be fully computer literate (Outlook, Word and Excel); be accustomed to leading a small team. Experience of working with volunteers in the charity sector would be an advantage.

Initially we believe the role will require a minimum of 15 hours per week but this will be discussed and agreed with the successful candidate. It will also be subject to regular review.

Please address your application including a CV and the contact details of 2 referees, one of whom should ideally be a professional with whom you have worked, to Annie Thomas, Chair at:

Meon Valley Food Bank, Wickham Community Centre, Mill Lane, Wickham PO17 5AL
Email: jobs@meonvalleyfoodbank.co.uk

You are welcome to arrange a confidential meeting with one or more of the Trustees as you consider whether to apply. Please use the above email address to request such a meeting.

CLOSING DATE: Applications will close on Monday 4th March 2024

See food bank manager job spec

270 people helped in recent weeks

Whiteley Pre-School

We have seen wonderful generosity in the run-up to Christmas!   This has enabled us to help 270 people in recent weeks.  Our amazing volunteers have worked extremely hard.

A big thank you to all those of you who faithfully and regularly donate both goods and money (supermarket orders have been frequent and large).  Whilst we want to acknowledge those who have made a special Christmas offering, we absolutely do not take your regular support for granted.

Particular thanks also go to those who have made special Christmas deliveries:

  • Vicky and Steve at The Yoga Shed, Wickham and all the stall holders at their Christmas Fayre
  • Cllrs Vivian and Sudhakar Achwal and the Whiteley schools and shops from which they collected
  • Whiteley Pre-School (main photo above)
  • Park Gate Estate Agents
  • Swanmore Women’s Interest Group
  • 365 Fitness, Bishop’s Waltham
  • Margaret Bain and the Whiteley hamper-creators

We wish all our clients and supporters a very Happy Christmas and God’s peace with them in 2024

Shout out

A big thank you to all our regular donors at this busy time of year – those of you giving money and those giving food.

We also want to thank Barnaby’s coffee shop in Swanmore, the Lions (for large tins of chocolates going out to families now), Hampshire Highways – giving via Sainsbury’s in Bishops Waltham , Corhampton Golf Club for their ongoing support and Contraband for their recent gig.  A ‘shout out’ too for 1st Wickham Cubs and Scouts who collected Treats for us at Halloween.

We – and our clients – are very grateful to you all.