Quick answers to some of the questions we regularly get asked.
If you are an individual or family in need of support, vouchers are available from organisations such as Citizens Advice (freephone 0808 278 7861), HomeStart Meon Valley, Winchester City Council Housing and Benefits department and local schools.
Details of all our referral agencies can be found on our website here.
Please do contact us directly using our Contact Form if you experience any difficulty in obtaining a referral.
A referral agency, such as Citizens Advice, will send us an email attaching a confidential form that gives us all the basic information we need about you and your family such as the number of adults and number and ages of children. We will then contact you on Monday or Tuesday morning to confirm that we have all the information we need to prepare a food parcel and arrange for you to collect it from the Wickham Community Centre at an agreed time on Tuesday. If for some reason you are unable to collect, we may be able to arrange a home delivery.
If you are a representative of a social care or support organisation, please contact us via our Contact Form in order that we can register you. We will then be able to issue you with our on-line food voucher for your use.
Details of all our food drop off locations can be found on our website here.
Unfortunately we are not able to handle fresh food donations at this time.
Please see our donation page for examples of items that can be donated or check our low stock alerts.
If you can arrange to deliver it to Wickham on a Monday that would be great. Please contact us beforehand so we will be expecting it. 
Please contact our treasurer via the contact form.
The online donation page has been temporarily removed, but please contact us if you would like to make a donation by bank transfer.
We are fortunate to have a well-established team of volunteers some of whom have been with us since we first opened. We do however keep a register of people who could be interested in joining our team. If you get in touch via our Contact Us page we will get back to you and let you know what the current situation is.
The Meon Valley Food Bank is committed to treating everyone fairly. Our detailed policy can be found here which explains what you should do if you have any concerns.